Shipping policy

Where we ship
We currently ship to all 50 US states, including PO boxes and APO/FPO addresses. We do not ship internationally at this time. For wholesale or international inquiries, please contact us at info@kangina.us.

Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). Orders placed on weekends or holidays are processed the next business day. During sales or busy periods, processing may take slightly longer.

Shipping rates and delivery times
Shipping rates are calculated at checkout based on your location, order weight, and the shipping option you choose. You'll see all available options, their costs, and estimated delivery times before you complete your purchase.

As a general guide:

• Standard shipping: typically 3–7 business days after your order ships
• Express shipping: typically 2–3 business days after your order ships

Free shipping
Enjoy free standard shipping on all orders over $50.

Delivery times are estimates provided by the carrier and are not guaranteed. Delays may occasionally occur due to weather, carrier issues, or high shipping volume.

Order tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package.

Incorrect addresses
Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us right away and we'll update it if your order hasn't shipped yet.

Lost, delayed, or damaged packages
If your package is significantly delayed, marked as delivered but not received, or arrives damaged, please contact us within 30 days of the expected delivery date at info@kangina.us. Include your order number and photos if applicable, and we'll review the situation and help resolve it.

Questions?
We're always happy to help at info@kangina.us.